Policies

Privacy Policy

Last updated:  07/24/2026

Introduction

This Privacy Policy explains how Disability Advocates of Kent County ("we", "us", or "our") collects, uses, shares, and protects personal information about you when you visit or interact with https://www.dakc.us (our "website") or use our services.

We are committed to protecting your personal information and being transparent about how we process it. This policy describes the types of information we collect, how we use it, the circumstances in which it may be shared, and the rights you may have regarding your information.

If you have any questions about this Privacy Policy or our data practices, you can contact us using the details in the Contact Us section below.

Last updated: 07/24/2026

Information We Collect

We may collect the following categories of information about you.

Information you provide directly

This includes information you provide when you:

  • Identifiers (name, email, phone, IP address)
  • Employment / professional data

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Information collected automatically

When you visit our website, we automatically collect certain technical and usage information. This may include:

  • Device and browser information
  • Cookies and tracking identifiers
  • Location / geolocation

This information helps us understand how our website is used and allows us to improve our services. Some of this information may be collected through cookies and similar technologies.

For more details, please see our Cookie Policy.

Special Category Data

We do not intentionally collect special category data — such as information about health, biometric identifiers, racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit this type of information through our website or services.

Information received from third parties

We may receive information about you from third parties, such as analytics providers, advertising partners, or social media platforms, where you have permitted those services to share information with us.

  • Analytics & Performance
  • Video & Media

How We Use Your Information

We use the information we collect for the following purposes:

  • Analytics and product improvement
  • Video & Media
  • Legal compliance

With your consent

We may share information with third parties where you have given us consent to do so.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyse usage, and support certain functionality.

Some cookies are necessary for the website to function, while others may be used for analytics, performance monitoring, or advertising purposes.

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting obligations.

When determining retention periods, we consider factors such as the nature and sensitivity of the information, the purposes for which it was collected, and applicable legal requirements.

Where personal data is processed on the basis of consent, we retain the data until consent is withdrawn or the data is no longer required for the purpose for which it was collected.

In practice, this means we retain your data for 2 years.

When personal information is no longer required, we will securely delete or anonymise it.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure.

While we take reasonable steps to protect your information, no system or transmission of data over the internet can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data.

For detailed information about your rights and how to exercise them, please see our Privacy Rights.

Changes to This Policy

We may update this Privacy Policy from time to time.

The Last Updated date at the top of this policy shows when it was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Company Legal Name: Disability Advocates of Kent County

Registered Address: 160 68th St SW, Grand Rapids, MI 49548, USA

Contact Email: contact@dakc.us

Company Phone Number: +1 (616) 949-1100

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The "Last updated" date at the top shows when it was last revised.

Introduction

This Cookie Policy explains how Disability Advocates of Kent County ("we", "us", or "our") uses cookies and similar tracking technologies on https://www.dakc.us. It covers what cookies are, why we use them, the legal basis for doing so, and your rights and choices.

This policy applies to all users of the Site globally. Users in the EU, EEA, UK, California, and certain other US states may have additional rights, which are described in the relevant sections below.

A full technical inventory of cookies and trackers detected on this site is maintained separately in our Cookie Declaration.

This policy should be read alongside our Privacy Policy.

What are cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. They allow websites to recognised your device and remember information about your preferences or past actions. Similar technologies we may use include:

  • Web beacons — transparent image files used to track user behaviours
  • Pixels — code embedded in pages or emails to measure activity
  • Local storage / session storage — browser-based storage for session or preference data
  • Fingerprinting technologies — analysis of device or browser characteristics used to identify users across sessions
  • SDKs — software development kits used within applications for tracking purposes

For simplicity, all of these are referred to collectively as "cookies" throughout this policy.

Categories of cookies we use

We use four categories of cookies, as described below.

The full list of specific cookies within each category is available in our Cookie Declaration.

Necessary cookies

These cookies are strictly required for the website to operate. They support core functions including security, session management, load balancing, and storing your consent preferences. They cannot be disabled and do not require prior consent in most jurisdictions, as they are essential to the service you have requested.

Analytics cookies

These cookies help us understand how visitors interact with the site. They collect aggregated data such as pages visited, session duration, traffic sources, and device types. This information is used solely to improve site performance and usability.

Marketing cookies

These cookies track your browsing activity to build a profile and serve relevant advertising. They may be set by us or by third-party advertising partners. Disabling them will not stop advertising but ads shown will be less targeted.

Personalisation cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language, region, or interface settings. Disabling them may affect your experience but will not prevent you from using the site.

Special Category Data

We do not intentionally collect special category data — such as information about health, biometric identifiers, racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit this type of information through our website or services.

Personal data processed through cookies

Depending on the technology used, cookies and similar technologies may process personal data including:

  • IP addresses and approximate geographic location derived from IP
  • Device identifiers and hardware characteristics
  • Browser type, version, and configuration
  • Browsing activity, interactions, and pages visited
  • Unique tracking identifiers assigned to your device or session

This data may be processed by us or by third-party service providers integrated into the site. The nature and extent of data processed depends on which cookie categories you consent to. Third-party providers process data in accordance with their own privacy policies, which are linked in our Cookie Declaration.

Global Privacy Control and Do Not Track

Do Not Track (DNT)

Some browsers transmit a Do Not Track signal. There is currently no universally accepted standard for responding to DNT signals. Our site does not respond to Do Not Track signals because there is currently no common industry or legal standard for those signals.

How to manage cookies via your browser

You can also manage cookies directly through your browser:

Restricting cookies may affect the functionality of this and other websites.

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our data practices. The "Last updated" date will be revised accordingly. Where changes are material, we will notify you via a prominent notice on the site or through the consent banner.

Contact information

Company: Disability Advocates of Kent County

Privacy contact: contact@dakc.us

Email: contact@dakc.us

Address: 160 68th St SW, Grand Rapids, MI 49548, USA

Introduction

This Cookie Declaration lists all cookies and similar tracking technologies currently detected on https://www.dakc.us. It is generated automatically from periodic scans of the site and updated whenever new technologies are detected or existing ones change.

This Declaration applies to all users of the Site globally. Users in the EU, EEA, UK, California, and certain other US states may have additional rights — for a full explanation, please refer to our Cookie Policy.

Cookie Inventory

The table below lists all cookies and similar technologies detected on this site, grouped by category. Technologies are activated only in accordance with your consent preferences, except for necessary cookies which are always active. Key:

  • Type — cookie, local-storage, session-storage, or other tracker storage types
  • Provider — The service that sets the tracker, when known
  • Retention — How long the technology persists on your device. Session cookies are deleted when you close your browser; persistent cookies remain on your device until they expire or are deleted.

Last scan performed: 

Number of technologies detected: 

First-Party and Third-Party Cookies

Cookies used on this website may be set either by this website or by external service providers.

First-party cookies are set directly by this website and are typically used for essential functionality, security, and remembering user preferences.

Third-party cookies are set by external services who operate independently and process personal data in accordance with their own privacy policies, linked in the inventory table above.

Where a third-party provider transfers personal data outside the EEA or UK, details of the applicable safeguards are available in our Cookie Policy.

Managing Cookie Preferences

You can update or withdraw your cookie consent preferences at any time using our cookie preference centre: Open Preferences

Withdrawing consent will deactivate the relevant cookie categories immediately. It will not affect any processing that took place before withdrawal.

You may also manage cookies through your browser settings. See our Cookie Policy for browser-specific instructions.

Changes to this Declaration

This Declaration is updated automatically whenever our site scan detects changes to the cookies and technologies in use. The "Last updated" date reflects the most recent scan.

For policy-level changes, refer to the Cookie Policy.

Privacy Rights

Last updated:  07/30/2026

Introduction

Depending on where you are located, you may have certain rights regarding your personal information. This page explains what those rights are, who they apply to, and how to exercise them.

To submit a request, please see the How to Exercise Your Rights section below.

How to Exercise Your Rights

To submit a privacy rights request, please contact us at:

Email: Privacy@dakc.us

Please include your name, the country or state you are located in, and a clear description of the right you wish to exercise.

To protect your personal information, we may ask you to verify your identity before processing your request. We will not use information provided for identity verification for any other purpose.

We aim to respond to all valid requests within 45 days. In some cases, where requests are complex or numerous, we may extend this period as permitted by applicable law. If we extend the timeframe, we will notify you.

We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

Changes to This Page

We may update this page from time to time to reflect changes in applicable law or our data practices.

Last updated: 07/30/2026